In an Effort to Increase Salespeople's Ethical Standards, Certified Professional

question 56

Multiple Choice

In an effort to increase salespeople's ethical standards, Certified Professional Salespeople are asked to pledge to all of the following except:

• A) to respect and protect proprietary and confidential information entrusted to them by their company.
• B) to maintain honesty and integrity in their relationships with customers and prospective customers.
• C) to avoid obtaining information about competitors that could assist in making sales presentations.
• D) to keep abreast of all pertinent information that would assist their customers in achieving goals related to their product(s) or service(s).
• E) to portray their competitors and their products and services only in a manner that is honest and truthful.

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Definitions:

Dividend Policy

A company's strategy or guideline on whether to retain its profits or distribute them to shareholders in the form of dividends, and at what frequency.

Dividend Practice

The policy a company follows in deciding the amount, timing, and manner of dividend distributions to its shareholders.

Corporate Dividend Preference

A feature of preferred stock entitling holders to receive dividends before any dividends can be distributed to common stockholders.

Payout Ratio

The percentage of earnings paid to stockholders in dividends.