Which of the Following Statements Regarding Role Play as a Training

question 87

Multiple Choice

Which of the following statements regarding role play as a training technique is false?

• A) The role play is often videotaped for critique by a group of salespeople.
• B) Typically one trainee plays the role of the salesperson, and another trainee acts as the buyer.
• C) This can be an extremely effective means of teaching personal selling, without the risk of a poor performance in the presence of a live customer.
• D) Properly conducted role play includes a prompt critique emphasizing the negative points of the performance that need improvement.
• E) A good way to maximize the critique is to have the person who has played the role of salesperson offer opinions first and then solicit opinions from observers.

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Definitions:

Cost

The value of the inputs used in the production of goods or services, including money, time, and resources.

Producer Surplus

Producer surplus is the difference between what producers are willing to accept for a good or service versus what they actually receive, often seen as profit.

Producer Surplus

The disparity between the price suppliers are ready to settle for when selling a good or service and the greater amount they end up receiving.

Cost of Production

The total expense incurred in manufacturing a product or providing a service, including raw materials, labor, and overhead costs.