Which of the Following Statements Regarding Telemarketing Is False

question 127

Multiple Choice

Which of the following statements regarding telemarketing is false?

• A) Telemarketing is more effective than field selling.
• B) One of the important benefits from telemarketing is the ability to gather, combine, and disseminate a great deal of useful information.
• C) Telemarketing can provide a cost-effective way to support or substitute for expensive personal sales calls.
• D) Training programs for the telemarketing salesforce should include knowledge and skills that will enable them to work effectively with the field salesforce.
• E) Telemarketing can be used both to prospect for customers and qualify customer leads.

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Definitions:

Collaborative Teams

Groups of individuals who work together towards a common goal, sharing information, resources, and responsibilities.

Office Layout

The arrangement of physical space in an office, including the placement of furniture and equipment, designed to optimize work efficiency and employee comfort.

Cubicles

Partially enclosed office workspaces, separated from neighboring workspaces by partitions, designed to give employees a measure of privacy.

Decreased Absenteeism

A reduction in the frequency and duration of employees being absent from work, indicating increased engagement and job satisfaction.