A Customer Orientation Can Be Demonstrated, in Part, by Preventing

question 89

True/False

A customer orientation can be demonstrated, in part, by preventing and correcting customer problems.

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Definitions:

Experiential Retail

A retail strategy that focuses on providing customers with experiences beyond the traditional shopping encounter to engage and entertain.

Virtual Reality

A technology that creates immersive, computer-generated environments that simulate physical presence in real or imagined worlds.

Multisensory Feedback

Involves the use of multiple sensory modalities (such as sight, sound, touch) to provide information back to a user, enhancing the interaction with digital or physical environments.

Gamification

The application of game-design elements and principles in non-game contexts to engage and motivate individuals.