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In consultative selling, salespeople only need to be experts on the customer's business.
Variation
The extent to which data points in a dataset differ from each other and from the mean of the dataset; critical in statistical analysis for understanding data dispersion.
Survey Scales
Rating scales used in questionnaires that allow respondents to indicate their opinions or feelings about a particular question or statement in a quantified manner.
Ordinal Data
Data that can be categorized or ranked, but the intervals between the ranks do not necessarily have a mathematical meaning.
Data
Facts and statistics collected together for reference or analysis, used to make decisions or inform conclusions.
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