The Management of Feeling to Create a Publicly Observable Facial

question 1

Multiple Choice

The management of feeling to create a publicly observable facial and bodily display is called ______.

• A) positive affect
• B) emotional dissonance
• C) state affect
• D) emotional labor

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Definitions:

Communication Problems

Issues that arise in the transmission of information that can lead to misunderstandings, conflicts, and errors in decision-making.

Reinforcement Theory

A concept in psychology that suggests behavior is shaped by its consequences, through rewards or punishments.

Environmental Consequences

The effects or outcomes that activities or policies have on the natural environment, including impacts on air, water, and land.

Human Behaviour

The range of actions and mannerisms exhibited by humans in conjunction with their environment, influenced by culture, attitudes, emotions, and genetics.