Explain the Reactive Customer-Driven Quality (RCDQ) Model

question 58

Essay

Explain the reactive customer-driven quality (RCDQ) model.

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Definitions:

Low-Wage

Employment that remunerates workers with pay significantly below the average for the labor market.

Deskilling Thesis

The deskilling thesis is a concept in sociology and economics that suggests technology and organizational changes can lead to the devaluation of workers' skills and their displacement by machines or less skilled labor.

Henry Ford

An American industrialist and founder of the Ford Motor Company, known for pioneering assembly line production techniques in manufacturing.

Labour Market Shelter

Employment sectors or positions that are somewhat protected from the usual pressures and instabilities of the broader labor market, often due to unionization or government policies.