A Particular Customer Requirement Has a Strong Association with a Technical

question 71

Multiple Choice

A particular customer requirement has a strong association with a technical requirement, an importance of 6, a target value of 3, and a sales point value of 2. The absolute weight of this customer requirement is ________.

• A) 1
• B) 6
• C) 9
• D) 18
• E) 36

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Definitions:

Diabetes

A chronic condition characterized by high levels of glucose in the blood due to the body’s inability to produce enough insulin or effectively use the insulin it produces.

Chronically Ill

A term describing individuals who suffer from one or more long-term health conditions that impact daily living.

Appendicitis

Inflammation of the appendix, a small tube attached to the large intestine, which can cause severe abdominal pain and requires immediate medical treatment.

Stages of Change

A model describing the process by which individuals move through a series of steps when changing behavior, including precontemplation, contemplation, preparation, action, and maintenance.