Which of the Following Major Objectives of Customer Relationship Management

question 16

Multiple Choice

Which of the following major objectives of customer relationship management relates to increased individual customer margins, while offering the right products at the right time?

• A) customer retention
• B) customer service
• C) customer acquisition
• D) customer profitability
• E) customer loyalty

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Definitions:

De Jure Corporation

A corporation that has fully complied with all legal requirements for its establishment, and thus has legal recognition.

Corporation by Estoppel

A legal doctrine that prevents a party from denying the corporation's existence if they have dealt with it as if it were a legal corporation.

Subchapter S Corporation

A form of corporation in the United States that is taxed under Subchapter S of the Internal Revenue Code, allowing profits to be taxed at the shareholder level rather than at the corporate level.

Domestic Corporation

A corporation that is incorporated and operates in its country of origin, adhering to the laws and regulations of that country.