What Is One of the Three Major Objectives of Customer

question 15

Multiple Choice

What is one of the three major objectives of customer relationship management?

• A) customer satisfaction
• B) customer service
• C) customer loyalty
• D) customer engagement
• E) customer acquisition

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Definitions:

Peripheral Nervous System

The part of the nervous system that consists of the nerves and ganglia outside of the brain and spinal cord.

Glands

Organs in the body that secrete hormones or other substances directly into the blood or onto a body surface.

Spinal Cord

A long, thin, tubular structure made up of nervous tissue, which extends from the medulla oblongata in the brainstem to the lumbar region of the vertebral column, transmitting neural signals between the brain and the rest of the body.

Reflexes

Automatic, involuntary responses to specific stimuli, such as the knee-jerk reaction, that are mediated by the nervous system.