When a Company Solicits RFPs from Suppliers with an Open

question 60

Multiple Choice

When a company solicits RFPs from suppliers with an open vendor search, the goal is to ________.

• A) get several proposals to help with negotiations
• B) get one good response from a preferred vendor
• C) get as many responses so as to gain a competitive advantage
• D) opt for a vendor who uses well-developed service recovery strategies to gain customers
• E) opt for a vendor who focuses primarily on the service criteria rather than on developing value

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Definitions:

Modeling

The process of learning behaviors, attitudes, or emotional reactions through observing others.

Repeating Behavior

Engaging in the same actions or reactions multiple times, often compulsively or habitually, as a way of coping with stress or achieving desired outcomes.

Visualizing

The act or process of forming mental images or concepts of what is not actually present to the senses.

Imagining Consequences

The mental process of envisioning the outcomes of actions or behaviors before they are carried out.