The ________ of Performance and Consumption of Services Heightens the Role

question 8

Multiple Choice

The ________ of performance and consumption of services heightens the role of human service providers in a customer's experience.

• A) inseparability
• B) intangibility
• C) variability
• D) perishability
• E) tangibility

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Definitions:

Retained Earnings

The amount of net income retained in the corporation.

Cash Dividends

Distributions of profits by a company to its shareholders in the form of cash.

Investing Activities

Financial transactions related to the acquisition or disposal of long-term assets and other investments not included in cash equivalents.

Loans Receivable

Loans receivable are amounts owed to a lender by borrowers, recognized as assets on the lender's balance sheet.