A Service Is a Product in a Sense That It

question 70

Multiple Choice

A service is a product in a sense that it represents a bundle of benefits that can satisfy customer wants and needs, yet it does so without ________.

• A) people
• B) price perceptions
• C) physical form
• D) time utility
• E) ethics

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Definitions:

Conservatism

A political and social philosophy promoting traditional institutions and practices, emphasizing stability, and often resisting rapid changes in society.

Self-Transcendence

A trait dealing with the expansion of personal boundaries, including experiencing spiritual aspects and unifying with other people and the world.

Self-Enhancement

The motivation or tendency to view oneself favorably and to seek positive feedback, often by emphasizing one’s strengths and minimizing weaknesses.

Deconstructionism

A philosophy that argues reality does not exist apart from human perceptions, or constructions, of it.