The Four Characteristics of Services Are That They Are ________

question 64

Multiple Choice

The four characteristics of services are that they are ________.

• A) inseparable, perishable, intangible, and variable
• B) tangible, quantifiable, reliable, and durable
• C) variable, dependable, repairable, and customized
• D) customized, standardized, formalized, and categorized
• E) specialized, tangible, standardized, and perishable

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Definitions:

William Julius Wilson

An American sociologist renowned for his work on urban sociology, race, and class in American society.

Permanently Unemployed

Refers to individuals who are out of the workforce for an extended period, with little to no prospect of returning to gainful employment due to various structural or personal factors.

Urban Underclass

A segment of the population living in urban areas that is characterized by high levels of poverty, unemployment, and social marginalization.

Working Poor

Individuals who have employment but whose earnings are not sufficient to meet the minimum living standards.