Perishability of a Service Means That ________

question 21

Multiple Choice

Perishability of a service means that ________.

• A) a service's quality can only be as good as that of the provider himself or herself
• B) a service cannot be stored or saved up for future use
• C) a service is produced and consumed at the same time
• D) a service must be handled and stored with care
• E) a service cannot be separated from its provider

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Definitions:

Ethnocentrism

The belief in the inherent superiority of one's own ethnic group or culture, often accompanied by prejudice against others.

Facts

Statements or information that are true and can be verified or proven.

Cognitive Origin

The beginning or root of a thought process in the human mind.

Stereotype

A common, yet rigid and simplified conception of a specific kind of individual or object.