The Delivery of Information Relevant to Meet the Customer's Needs

question 84

Multiple Choice

The delivery of information relevant to meet the customer's needs is called a ________.

• A) customer needs summary
• B) value proposition
• C) customer touch point
• D) sales presentation
• E) transactional analysis

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Definitions:

Stimuli

External or internal factors that elicit a physiological or psychological response.

Prosopagnosia

A condition in the nervous system where individuals cannot recognize faces, known as face blindness.

Bottom-up Processing

An approach to information processing based on incoming data from the environment to form a perception.

Transduction

The process of converting one form of energy into another, such as transforming stimuli from the environment into neural signals.