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What Dimensions Do Customers Use to Evaluate Service Quality

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What dimensions do customers use to evaluate service quality?


Definitions:

General Anesthesia

A medically induced coma and loss of protective reflexes resulting from the administration of one or more general anesthetic agents.

Low-Birth-Weight Babies

Low-birth-weight babies are those who are born weighing less than 2,500 grams (5.5 pounds), potentially leading to health and developmental issues.

Risks Faced

Refers to the potential negative outcomes or dangers that an individual or organization may encounter during their activities or as a result of their choices.

Sense Of Touch

The ability to perceive pressure, temperature, and pain through skin contact, one of the basic five senses.

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