What Are the Three Primary Ways That Marketers Deliver Services

question 53

Multiple Choice

What are the three primary ways that marketers deliver services?

• A) Over the phone, online, or in-person
• B) Continuously, periodically, or on demand
• C) At the customer's home, in-person, or by telecommunications
• D) Through service centers, delivery vehicles, or the mail
• E) Service facilities, customer's home, or from a distance

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Definitions:

Client Relationships

The dynamics and interactions between a business and its clients, emphasizing communication, trust, and satisfaction to foster long-term engagements.

Task Identity

The degree to which a job involves completing a whole, identifiable piece of work from start to finish, providing a sense of accomplishment.

Visible Outcome

Results or effects of actions or activities that are easily observed, quantified, or measured by others, contributing to accountability and evaluation.

Skill Variety

The degree to which a job requires a variety of different activities that involve the use of multiple skills and talents of the person performing the job.