The Three Levels of Brand Loyalty from Strongest to Weakest

question 123

Multiple Choice

The three levels of brand loyalty from strongest to weakest are

• A) preference, insistence, recognition.
• B) insistence, recognition, preference.
• C) insistence, preference, recognition.
• D) recognition, preference, insistence.
• E) insistence, preference, indifference.

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Definitions:

Service Factor

A measure used in inventory control and logistics planning to determine the safety stock level required to meet a predetermined level of service.

Negative Exponential Distribution

A type of statistical distribution often used to model the time between independent events that happen at a constant average rate.

Average Arrival Rate

In queuing theory, the average number of units (customers, items, etc.) arriving at a service point or system per unit time.