Besides Observing What Salespeople Do on the Job, Additional Information

question 19

Multiple Choice

Besides observing what salespeople do on the job, additional information in analyzing sales jobs can best be obtained by:

• A) conversing with the personnel department.
• B) analyzing financial reports.
• C) interviewing sales managers and customers.
• D) reviewing the general organization structure.
• E) looking at job descriptions at other firms in the same industry.

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Definitions:

Mother-Child Coalition

A concept emphasizing the collaboration and bonding between a mother and her child, often used in the context of advocacy or support.

Desensitization

The process by which someone is made less likely to feel shock or distress at scenes of cruelty, violence, or suffering by overexposure to such stimuli.

Alcoholics Anonymous (AA)

A self-help organization and support group for people who struggle with alcoholism.

Self-Help Group

A form of mutual aid organization where members share a common problem and provide emotional and moral support for each other.