You Have Just Implemented Significant Change Initiatives in Three Areas

question 70

Multiple Choice

You have just implemented significant change initiatives in three areas: (a) customer orientation, (b) sales strategy, and (c) selling processes. Your next step in the change management process is:

• A) Assess the customer environment(s) in which the company operates.
• B) Measure indicators of successful change such as revenue growth in new strategic areas.
• C) Immediately implement a number of supporting programs to energize and direct continued performance
• D) Immediately roll out the change initiate to all sales people in the company.
• E) None of the above. Nothing further needs to be done.

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