You Decide It Is Time to Develop a Sales Ethics

question 32

Multiple Choice

You decide it is time to develop a sales ethics program because of some rumors you had heard about some salespeople on you staff. All of the following are directly relevant in building a sales ethics program except:

• A) setting reasonable goals for salespeople.
• B) encouraging salespeople to ask for assistance.
• C) avoiding top management input since they don't deal with salesperson issues
• D) having highly ethical people in top management positions.
• E) building a sales ethics policy statement.

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Definitions:

Institutional Discrimination

Discrimination carried out systematically by institutions (political, economic, educational, and others) that affects all members of a group who come into contact with it.

Jim Crow Laws

Racial segregation laws enacted in the Southern United States after the Reconstruction period, lasting until the mid-20th century, that enforced discrimination against African Americans.

Separate Facilities

Spaces or services provided separately for different groups of people, often based on race, gender, or other social categories, historically associated with discrimination.

Internalized Racism

The personal conscious or subconscious acceptance of the racial stereotypes and biases of the dominant culture, causing individuals to act against their own ethnic group.