Salespeople Are Tested One Year After a Sales Training Program

question 35

Multiple Choice

Salespeople are tested one year after a sales training program and perform better on the exam,not because of the training program,but because they have gained one year's experience in sales.Which type of effect has occurred?

• A)selection effect
• B)maturation effect
• C)history effect
• D)cohort effect

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Definitions:

Revenue

The entire financial income obtained from transactions involving the sale of products or the provision of services central to an organization's main operations.

Income Elasticity

A measure of how the demand for a good or service changes with a change in consumers' income.

Mobile Service

Telecommunication services provided through a network of base stations, enabling users to maintain communication without a fixed connection point.

Average Income

The mean income of a group, calculated by dividing the total income of the group by the number of individuals or entities in that group.