The Overall Goodness or Badness of a Service Provided Is

question 76

Multiple Choice

The overall goodness or badness of a service provided is referred to as service _____.

• A) factor
• B) recovery
• C) variability
• D) quality
• E) level

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Definitions:

Effective Surveys

Surveys designed and conducted in a manner that yields accurate, reliable data and insights from respondents.

Quoting

The act of repeating or copying the words of another, often with attribution, to provide evidence or support.

Paraphrasing

The act of rewording or restating text or speech using different words, often to achieve clearer understanding.

Summarizing

The act of presenting the main points or essence of a text or speech in a concise and comprehensive manner.