Terry Has Recently Been Promoted from Shift Manager to Department

question 65

Multiple Choice

Terry has recently been promoted from shift manager to department manager. As a result, ________.

• A) his empirical skills are going to be most important
• B) the importance of his technical skills is reduced
• C) his conceptual skills are going to take the priority
• D) the importance of his interpersonal skills is reduced

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Definitions:

Performance-to-Outcome Expectancy

is an individual's belief that performing a specific behavior will lead to a particular outcome.

Anticipated Satisfaction

The expected level of satisfaction an individual believes they will receive from a particular action or decision.

Comparison Other

Is the process of evaluating oneself by comparing with others, often used as a benchmark for self-assessment or self-improvement.

Expectancy Theory

is a psychological theory that suggests an individual's motivation is influenced by their expectation of the outcome and its value to them.