What Is the Least Accurate Statement About Routine Response Messages

question 2

Multiple Choice

What is the least accurate statement about routine response messages? 

• A)A reply message written on company stationery or sent using a company e-mail address is a legally binding contract.
• B)In addition to supplying answers, a response message should promote your organization and its products.
• C)Routine response messages generally use the indirect organizational pattern.
• D)Use the subject line of a routine response message to refer to an earlier correspondence so that you can omit this reference in the opening of your letter.

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Definitions:

Accountability

The obligation of an individual or organization to account for its activities, accept responsibility for them, and disclose the results in a transparent manner.

Specified Time Periods

Predetermined intervals or durations during which particular activities, events, or processes are intended to occur or be completed.

Positive Feelings

Emotions or attitudes that are conducive to happiness and contentment, including optimism and joy.

Organizational Positions

Designated roles or jobs within an organization, each with specific responsibilities and authority levels, structured to contribute to the organization's goals.