According to Craig Et Al

question 14

Multiple Choice

According to Craig et al. (2000) , which three categories of product are there in the internet environment?

• A) Technological, physical and service
• B) Service, selling and social
• C) Core, basic and expected
• D) Consumer, industrial and virtual
• E) Physical, virtual and transaction-related

Recognize ergonomic practices and their impact on employee well-being.

Understand the role and regulations of agencies such as OSHA in enforcing workplace safety.

Identify strategies and practices for promoting employee mental health and preventing workplace stress.

Understand the legal and organizational implications of workplace injuries and illnesses.

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Definitions:

Yield Management

A strategy for maximizing revenue even when a firm has a fixed amount of something (goods, services, or capacity).

Price Bundling

A marketing strategy that involves selling multiple products or services together at a single price point.

Sanctioned Channels

Officially approved or recognized pathways through which information or goods are distributed.

Black Market

An illegal trade of goods or services conducted outside authorized, lawful systems of commerce.