Which of the Following Is a Benefit Organizations Receive When

question 88

Multiple Choice

Which of the following is a benefit organizations receive when customers complain?

• A) opportunity to correct the situation
• B) word-of-mouth about the product
• C) differential advantage
• D) market regulation

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Definitions:

Human Capital

Is the sum of useful skills and knowledge that an individual possesses.

Business Administration

The management and operational skills required to run a business effectively, including planning, organizing, staffing, leading, and controlling organizational resources.

Income Level

A measure of the amount of monetary earnings or revenue a person, family, or household receives within a specified time period, often used to gauge economic status.

Welfare State

A government system that provides a range of social security and welfare benefits to its citizens.