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Justin is in charge of promoting a product that most of his customers perceive as a low-involvement product. He created a TV ad and aired it over and over. His colleague Beth questioned his strategy, saying that the repetition would create a negative reaction to the product. According to the mere exposure phenomenon, Beth is likely to be proven wrong.
Claim Message
A communication that makes a request or demands action based on a right, such as requesting a refund or warranty service.
Closing Pleasantly
This refers to ending a communication interaction, such as a letter, email, or meeting, in a friendly and satisfying manner to leave a good impression.
Response Message
A communication made in reply to a received message, often intended to provide answers or clarification.
Graphic Devices
Visual elements such as charts, diagrams, and illustrations used to represent information or concepts.
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