The Second Step in the Selling Process, After Generating Leads

question 174

Multiple Choice

The second step in the selling process, after generating leads, is:

• A)handling objections.
• B)sales presentation.
• C)knowledge acquisition.
• D)qualifying prospects.

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Definitions:

Exposed

Being subject to something or made vulnerable to its effects.

Groupthink

A phenomenon where the desire for harmony or conformity in a group leads to irrational or dysfunctional decision-making outcomes.

Illusion of Invulnerability

A cognitive bias in which a person or group overestimates their immunity from harm or negative outcomes, often leading to risk-taking behaviors.

Illusion of Unanimity

The perception that everyone agrees within a group when in fact some members may disagree but are reluctant to voice their dissent.