Destiny Is Getting Ready to Close Her Sales Call

question 98

Multiple Choice

Destiny is getting ready to close her sales call. She assumes the customer will say "yes" so she just asks how many cases they would like shipped. This is an example of which type of close?

• A)Continuous "yes"
• B)Trial method
• C)Summarization
• D)Assumptive

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Definitions:

Snow Shovels

Tools designed specifically for the removal of snow from sidewalks, driveways, and other surfaces.

Benefit Segmentation

The grouping of consumers on the basis of the benefits they derive from products or services.

Consumer Needs

The essential requirements and desires that drive consumer behavior, influencing their purchasing decisions and preferences.

Satisfaction

The feeling of contentment or pleasure when one's expectations are met or exceeded, especially in the context of business and customer experiences.