The Need-Satisfaction Sales Approach

question 125

Multiple Choice

The need-satisfaction sales approach:

• A)strives to discover a customer's needs during the first part of the sales call and then provide solutions to those needs.
• B)requires the two organizations to develop a common mission.
• C)requires employees from the selling organization to analyze the buyer's business.
• D)uses specific statements to elicit specific responses from customers.

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Definitions:

Routine Maintenance

Regular, scheduled work done on equipment, facilities, or software to keep them running efficiently and prevent breakdowns.

Professional Accounting Body

An organization representing accountants and promoting the standards, ethics, and professional development in accounting.

CPA Australia

A professional accounting body in Australia that provides education, training, and certification for accounting professionals.

IFAC's Code

The ethical code established by the International Federation of Accountants, which sets standards for professionalism and ethics in accounting.