In Handling Objections During the Sales Call, Jasmine (The Salesperson)will

question 81

Multiple Choice

In handling objections during the sales call, Jasmine (the salesperson) will let the customer talk about his or her fears or worries, then relate the experience of a similar customer and how the brand Jasmine is selling met those worries. Which method is being used?

• A)Compensation
• B)"Feel, felt, found"
• C)Head-on
• D)Indirect

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Definitions:

Cognitive Impairment

A reduction in cognitive functions such as memory, decision-making, and attention, which can interfere with daily life activities.

Safety

The condition of being protected from or unlikely to cause danger, risk, or injury.

Age Appropriateness

The suitability of content, activities, or materials based on the developmental stage of a particular age group.

Hearing Impairment

A partial or total inability to hear sounds in one or both ears.