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Because a Purchase Decision Can Involve More Than One Source

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Because a purchase decision can involve more than one source of motivation, consumers often find themselves in situations in which different motives, both positive and negative, conflict with one another. Identify and discuss three general types of motivational conflict. In addition, comment on how these conflicts help to bring about satisfaction of needs. Provide an example of how marketers tailor their marketing communications to fit consumer needs in each of these cases.


Definitions:

Interest

The cost of borrowed funds.

Fortune 500

An annual list compiled and published by Fortune magazine that ranks 500 of the largest U.S. corporations by total revenue for their respective fiscal years.

Total Losses

The complete financial loss associated with an investment, project, or business activity, where no returns are recovered.

Losses

The negative financial result from business activities when costs exceed revenues.

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