The Public Relations Areas That Focus on an Organization's Image

question 30

Multiple Choice

The public relations areas that focus on an organization's image and reputation are called ________.

• A)corporate relations
• B)reputation management
• C)image shaping
• D)crisis management
• E)media relations

Understand the importance of respecting and supporting the spiritual needs of patients.

Identify appropriate interventions to establish presence and support for patients.

Recognize the various forms of spiritual expressions and beliefs among patients.

Understand how hope and faith can positively impact the healing process and patient morale.

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Definitions:

Fundamental Attribution

The tendency to overestimate the influence of personality traits and underestimate the influence of situational factors when evaluating someone else's behavior.

Cognitive Dissonance

The mental discomfort experienced by an individual who holds two or more contradictory beliefs, ideas, or values at the same time, leading to psychological tension and behavior change.

Elaboration Likelihood

A theory in social psychology that suggests there are two routes to attitude change: the central route, which involves careful thought, and the peripheral route, which relies on superficial cues.

Self-Perception Theory

A psychological theory suggesting that people develop their attitudes and opinions by observing their own behavior and concluding what attitudes must have caused them.