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What Determines Whether the Buyer Is Satisfied or Dissatisfied with a Purchase

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Essay

What determines whether the buyer is satisfied or dissatisfied with a purchase and what does this imply for sellers?


Definitions:

Friction

The resistance that one surface or object encounters when moving over another, often causing heat or wear.

Dermatomyositis

An inflammatory disease marked by muscle weakness and skin rash, primarily affecting the skin and skeletal muscles.

My/o

A prefix relating to muscle or muscles.

Muscle

A tissue composed of fibers capable of contracting to effect bodily movement.

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