The Text Classifies Customers into Four Relationship Groups,according to the Customers

question 94

Multiple Choice

The text classifies customers into four relationship groups,according to the customers' profitability and projected loyalty.________ are the customers with the highest profit potential and strong loyalty.

• A)Barnacles
• B)Strangers
• C)Butterflies
• D)True friends
• E)Big fish

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Definitions:

Outward Manifestations

Refers to the actions or expressions by parties in a contract that show their intention to enter into the agreement.

Contract Law

The branch of law dealing with the formation, performance, and enforcement of agreements between parties.

Consideration

Something of value exchanged between parties in a contract, making the agreement legal and binding.

Bargained-For Exchange

An element of contracts where both parties agree to provide something of value to the other.