Advanced Systems Ltd

question 92

Essay

Advanced Systems Ltd. (ASL), a high-technology company with 20,000 employees, has just acquired LiteForce Ltd., a 5,000-person company where you work as a photonics (fibre optics) engineer. ASL mainly acquired LiteForce to reduce its competitive threat in the marketplace, as well as to increase the number of engineers and researchers in lightwave technology. You and five other engineers and scientists at LiteForce were working on new technology that would dramatically improve lightwave transmission to communicate data across the Internet. Your team's discovery occurred just before the acquisition and was not well known in the organization. Also, the key executives who strongly supported your team's research have left the company through generous buyout packages during the acquisition. (ASL offered share options to encourage you and other engineers and researchers to remain.) The result is that only your team members and a few other people are aware of the potential benefits of the project. Your team has similar education and experience as many other engineers in the combined organization. Moreover, your team's authority is limited to expenditure within the existing project budget, which ends in a few months. Further support would require executive approval. Describe the sources and contingencies of power that you and your team have in this situation to continue the project.

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Definitions:

Provide Follow-up

The act of continuing communication or action with a customer or client after an initial interaction, sale, or service to ensure satisfaction, address concerns, or encourage future business.

Sales Presentations

Structured demonstrations or talks aimed at showcasing a product's features and benefits to persuade potential customers to make a purchase.

Customer Service

Activities and initiatives designed to support customers by providing helpful information and addressing their concerns or inquiries.

Wisdom

Ability to make good use of knowledge.