Because Rumors and Criticism Can Spread Around the World in a Matter

question 100

Multiple Choice

Because rumors and criticism can spread around the world in a matter of minutes,how should companies handle comments on social media sites?

• A)Companies should respond on a case by case basis.
• B)Companies should respond only to positive comments.
• C)Companies should respond only to negative comments.
• D)Companies should consult the legal department and other experts before responding to comments.
• E)Companies should respond using the direct format for messages.

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Definitions:

NRA Codes

Regulations established by the National Recovery Administration during the New Deal in the United States to set fair competition standards, establish minimum wages, and limit work hours to stimulate economic recovery.

Radio Sermons

This term describes the broadcasting of religious messages, teachings, or services over the radio, reaching a wider audience beyond traditional churchgoers.

Charles Coughlin

A controversial Roman Catholic priest who became a popular radio broadcaster in the 1930s and 1940s, known for his political and economic opinions.