Amy Volunteers at a Helpline for Kids

question 48

Multiple Choice

Amy volunteers at a helpline for kids.Though she is not a qualified counselor,her job is to listen to the callers,and understand their feelings and points of view.She is trained not to judge the speaker's feelings and doesn't jump in with advice unless the person asks for it.Instead,she lets the callers know that she appreciates their feelings and understands the situation.Once she establishes that connection,she helps the speaker search for a solution.This is an example of which of the following types of listening?

• A)selective listening
• B)critical listening
• C)empathic listening
• D)content listening
• E)creative listening

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Definitions:

GAAP

Generally Accepted Accounting Principles are a common set of accounting principles, standards, and procedures that companies must follow when they compile their financial statements in the United States.

Capitalize

The accounting practice of recording a cost or expense on the balance sheet for purposes of delaying full recognition of the expense over time through depreciation or amortization.

Present Value

The current worth of a future sum of money or stream of cash flows given a specified rate of return.

Minimum Lease Payments

The lowest amount that a lessee is expected to pay over the lease term for the lease of property, plant, or equipment.