Which of the Following Is the Best Tip for Using

question 3

Multiple Choice

Which of the following is the best tip for using IM more efficiently and effectively for business communication?

• A)Always keep yourself available for IM during office hours.
• B)IM is ideal for sending confidential information.
• C)Use IM for sending lengthy, complex messages.
• D)Avoid using IM unless you need an immediate answer.
• E)IM is ideal for sending personal messages.

Recognize the importance of problem-solving attitudes and optimism in professional success.

Identify and describe the three components of attitude.

Recognize and articulate the seven attitudes of highly valuable employees.

Understand the influence of the age of information on attitudes.

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Definitions:

Psychoanalytic Approach

A psychological theory or therapeutic method that attributes thoughts and actions to unconscious motives and conflicts.

Deviant Behavior

Deviant behavior involves actions that deviate from the accepted norms, values, or standards of a society or community.

Goal-Means Gap

The disparity between culturally approved goals and the availability of legitimate means to achieve these goals, often cited in strain theory as a cause of deviance.

Ritualism

The adherence to or performance of rituals or ceremonial acts as part of a culture, religion, or group membership.