When Developing Routine Requests and Positive Messages,you Should ________

question 52

Multiple Choice

When developing routine requests and positive messages,you should ________.

• A)slowly build up to the request or main idea
• B)not assume that your audience will comply
• C)demand action to ensure compliance
• D)be non-specific when stating what you want
• E)state precisely what you want

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Definitions:

Display Rules

Cultural rules that dictate how emotions should generally be expressed and when and where their expression is appropriate.

Emotional Expression

The process by which people express their feelings and emotions, using gestures, words, and facial expressions.

Ekman

A reference to Paul Ekman, a psychologist known for his work on the expression and perception of emotions, especially in relation to facial expressions.

Emotional Development

The process through which individuals learn to recognize, express, and manage their emotions effectively.