Margaret Is in the Process of Developing a Message,using the Direct

question 26

Multiple Choice

Margaret is in the process of developing a message,using the direct approach,to inform a customer that the company is currently all sold out of the AT3 model lawnmower that he wished to purchase.Which of the following lines would best form the opening lines of this message?

• A)The AT3 model lawnmower is the best-selling lawnmower in the market right now and a favorite of homeowners across the country.
• B)We regret to inform you that we are currently all sold out of the AT3 model lawnmower that you had requested.
• C)We are currently all sold out of the best-selling AT3 model lawnmower that you had requested.
• D)Summer is peak season for us and we usually see a marked spike in demand for our entire range of lawn mowers during this time; it's no different this time.
• E)Due to the recent spike in demand, we are currently unable to fill your order for the AT3 model lawnmower.

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Definitions:

Vagus Nerve

The tenth cranial nerve that innervates many organs, including the heart, lungs, and digestive tract, playing a critical role in the parasympathetic nervous system.

Somatic Motor Neuron

A type of neuron that sends impulses from the central nervous system to skeletal muscle cells, causing them to contract.

Autonomic Ganglion

A cluster of nerve cells that are part of the autonomic nervous system, which controls involuntary bodily functions.

Effector Organ

Any organ or tissue that responds to nerve impulses by performing a specific function, such as a muscle contracting or a gland secreting hormones.