When Providing Reasons for Bad News in a Negative News

question 48

Multiple Choice

When providing reasons for bad news in a negative news message that uses the indirect approach,you should ________.

• A)use "company policy" as the reason whenever possible
• B)start with the most positive points and then move on to increasingly negative ones
• C)present your reasons in a clearly apologetic tone
• D)avoid going into details of the reasons for the bad news
• E)avoid couching negative points in positive language

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Definitions:

Paralegals

are professionals within the legal system who assist lawyers in their work, handling tasks such as research, documentation, and client interviews.

Contract Law

The area of law that deals with agreements between entities, outlining the formation, execution, and enforcement of contracts.

Compensatory Damages

Monetary awards given to individuals in civil lawsuits to compensate for losses, harm, or injuries caused by others' actions.

Breach of Contract

The failure to perform any term of a contract, written or oral, without a legitimate legal excuse.