Which of the Following Statements About Using the Direct Approach

question 85

Multiple Choice

Which of the following statements about using the direct approach in negative messages is true?

• A)The closing of the message should reiterate the bad news.
• B)Direct messages take longer to write, and readers need more time to reach the main idea of the message.
• C)One should always offer a sincere apology in the closing of the message.
• D)The extent of your explanation for the negative news depends on the nature of the news and your relationship with the reader.
• E)Openly accepting or assigning specific blame is important when using the direct approach.

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Definitions:

Informative

Providing useful or important information or details.

Assumptions

Statements or ideas accepted as true without proof, used as the basis for reasoning or argumentation.

Explanandum

The phenomenon or event that is to be explained, often used in the context of scientific inquiry.

Hypothesis

A proposed explanation for a phenomenon, often based on limited evidence as a starting point for further investigation.