When Closing a Negative Message,organized Using the Indirect Approach,you Should

question 38

Multiple Choice

When closing a negative message,organized using the indirect approach,you should ________.

• A)encourage further communication relating to the matter
• B)imply that the matter is open to negotiation
• C)act as though the negative news never happened
• D)emphasize your respect for the audience
• E)express optimism, no matter how bleak the situation

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Definitions:

Interest Payment

A payment made to lenders by borrowers, representing the interest accrued on the loan or debt for a specific period.

Carrying Value

The book value of an asset on a company’s balance sheet, calculated as the original cost minus accumulated depreciation.

Unamortized Discount

The portion of a bond discount that has yet to be expensed to interest expense over the bond's life.