Which of the Following Is a Guideline to Follow When

question 97

Multiple Choice

Which of the following is a guideline to follow when sending negative organizational news?

• A)Add an element of surprise whenever possible.
• B)Always use a buffer to prepare readers for the bad news.
• C)Match your approach to the situation.
• D)Close with a clear expression of optimism.
• E)Use face-to-face communication, not electronic communication.

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Definitions:

Psychodynamic

An approach in psychology which emphasizes the systematic study of the psychological forces that underlie human behavior, feelings, and emotions.

Psychotherapy

A form of therapy involving psychological methods, particularly when based on regular personal interaction, to help a person change behavior and overcome problems in desired ways.

Underlying Drives

Fundamental motivations or impulses that influence behavior and decision-making.

Health Insurance

Financial protection that covers the cost of an individual's medical and surgical expenses based on the type of insurance coverage secured.