When Using the Indirect Approach to Organize Negative News Message,the

question 52

Multiple Choice

When using the indirect approach to organize negative news message,the opening statement should be ________.

• A)an apology
• B)an explanation for the news
• C)a clear statement of the news
• D)a statement unrelated to the point of the message
• E)a buffer

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Definitions:

Nonverbal And Situational Cues

Forms of communication not based on words, such as gestures, expressions, and context-specific factors, that provide information.

Being On Time

The act of arriving or completing tasks at the designated or scheduled time, often seen as a sign of reliability and respect for others' time.

Written Contracts

Legally binding agreements documented in writing, detailing the terms and conditions mutually agreed upon by the parties involved.

Being Polite

The act of showing social manners and respect towards others through courteous behavior and language.