The Service-Quality Model Highlights the Main Requirements for Delivering High

question 58

Essay

The service-quality model highlights the main requirements for delivering high service quality. Name and describe the five gaps that cause unsuccessful delivery.

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Definitions:

Hallucinate

The experience of sensing things that do not exist outside the mind, such as seeing, hearing, feeling, or smelling something that is not present.

Vital Signs Stable

A clinical statement indicating that a patient's essential bodily functions (heart rate, blood pressure, temperature, and respiration rate) are within normal ranges and not fluctuating.

Dignity And Respect

The principle of treating individuals as worthy of honor and understanding, recognizing their inherent value and rights.

Caregiver Negligence

The failure of a person providing care to meet the needs or ensure the welfare of those who are elderly, ill, or disabled.