A Sales Representative Whose Expertise Is in Unraveling Customers' Problem

question 67

Multiple Choice

A sales representative whose expertise is in unraveling customers' problem is called a(n) ________.

• A) order taker
• B) missionary
• C) technician
• D) solution vendor
• E) demand creator

---

Definitions:

Attractiveness

In the context of business, it often relates to the appeal or magnetic quality that a product, service, or company has, making it desirable to customers, investors, or employees.

Orientation

The introduction and alignment of new employees to the company's environment, culture, and expectations to facilitate their adaptation and productivity.

Cross-functional Teams

Teams composed of members with different expertise working toward a common goal, encouraging diversity of thought.

Functional Departments

Divisions within an organization based on functions or roles such as marketing, finance, and human resources, focusing on specialized tasks or services.